Customer Survey

We need your help!

We are two students from the University of Gothenburg. This survey is a part of our master thesis in marketing, which we are writing in cooperation with Lavasoft. We appreciate you taking the time to fill out the survey and help us with our work.

1. Where are you from? (*)
2. How long have you been a Lavasoft customer? (*)
3. Which Lavasoft product/s have you purchased? (*)

Please select all that apply.

4. Where did you buy the product/s? (*)

Please select all that apply (if you have bought more than one product).

5. Have you ever renewed one of your Lavasoft licenses? (*)

6a. If No, what was the primary reason for not renewing the license/s?

Please select all that apply.

6b. If Yes, what was the primary reason for renewing?

Please select all that apply (if you have renewed more than one product).

7. How did you renew your license/s?

Please select all that apply (if you have renewed more than once).

Thank again for helping us with our thesis work!

Best regards,
Christian and Christopher