Lavasoft FAQ pages
Why do I have Broken desktop shortcuts or Internet Favorites ?
If you use Internet Explorer 7.0 on Windows XP or Windows Vista, the following problems may occur. The exact cause for this behavior is not yet known.
- Suddenly desktop shortcuts do not work.
- Your saved Internet favorites are unavailable or broken.
Solution for
Windows XP
Create an exception for Anti-Virus Helix Guard to exclude shortcuts from scanning.
- Open Anti-Virus Helix -> Extras ->
Configuration and activate the Expert mode.
- Select Guard -> Scan, click on File extensions and delete the .URL extension
from the list.
- Open Guard -> Scan -> Exception.
- Under File objects to be omitted for the Guard, type .url and press Add.
- Under File objects to be omitted for the Guard, press the browse button [...], select C:\Documents and Settings\\Favorites and press Add.
- Save the configuration by pressing OK.
Solution for Windows Vista
Create an exception for Anti-Virus Helix Guard to
exclude shortcuts from scanning.
- Open Anti-Virus Helix -> Extras -> Configuration and activate the Expert mode.
- Select
Guard -> Scan, click on File extensions and delete the .URL extension from the list.
- Open Guard -> Scan -> Exception.
- Under File objects to be omitted for the Guard, type .url and press Add.
- Under File objects to be omitted for the Guard, press the browse
button [...], select C:\Users\\Favorites and press Add.
- Save the configuration by pressing OK.
