Following this week’s release of version 8.2 of Ad-Aware, Lavasoft became aware of an issue with scanning that affected a limited number of our Ad-Aware users. This has only affected users of Windows XP (Home and Professional).

We sincerely apologize for any inconvenience or concern this may have caused.  Lavasoft’s developers prioritized this issue in order to promptly resolve it, and a software update to fix the issue has now been released. In order to resolve the issue, please update Ad-Aware by clicking “Web Update.”

Still have a question or concern? If you have the Plus or Pro version of Ad-Aware and have technical questions, please contact Lavasoft’s Support Team through the Support Center so that we can assist. Our Ad-Aware Free users can find additional information and guidance in the Lavasoft Support Forums.