Contact Us
Need help over the phone with your download, activation or purchase?
Our agents are always available to take your call:
| Location | Number | Schedule |
| Toll Free (within North America) | 1-888-846-9584 | Monday to Friday 7am to 8pm (Eastern Time) Weekend 9am to 5pm (Eastern Time) |
| United Kingdom | (+44) 20 3 5140 369 | Monday to Friday 12pm to 1am Weekend 2pm to 10pm |
| Australia | (+61) 1 800 779 105 | Monday to Friday 9pm - 10am(AEST) Weekend 11 pm to 7 am(AEST) |
| France | (+33) 97 51 81 747 | Monday to Friday 1pm to 2am Weekend 3pm to 11pm |
| Italy | (+39) 06 99 26 67 84 | Monday to Friday 1pm to 2am Weekend 3pm to 11pm |
| Germany | (+49) 30 56 79 49 03 | Monday to Friday 1pm to 6pm |
| Rest of the world(International) | (+1) 514-733-2587 | Monday to Friday 7am to 8pm (UTC-5) Weekend 9am to 5pm (UTC-5) |
Need help by email with your download, activation or purchase?
Email us 24/7 our agents are always available to help:
Ticket support:
Free users
Paid users (must log in with account info)
Other support via email:
Sales support: sales@lavasoft.com
Facebook support: fbsupport@lavasoft.com
Business (Ad-Aware Business edition support): businesssupport@lavasoft.com
Webmaster support (found an error or have feedback about our website): webmaster@lavasoft.com
Office support: office@lavasoft.com
Editor support (want to be removed from the mailing list or have feedback about our newsletters): editor@lavasoft.com
Affiliates support: affiliates@lavasoft.com
Partners support: partners@lavasoft.com
Press support: press@lavasoft.com
Reseller's support: resellers@lavasoft.com